Welcome to MULTIPLY. By accessing our website or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding. These terms apply to all visitors, customers, and users of multiply.com (the "Site").

 

Products & Orders

All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel or refuse any order at our discretion — for example, in cases of suspected fraud or pricing errors.

Once an order is confirmed, you will receive an email acknowledgment. This does not constitute acceptance of your order until payment has been successfully processed and the order has been dispatched.

 

Pricing

All prices are listed in [currency] and are inclusive of applicable taxes unless otherwise stated. Shipping costs are calculated separately at checkout.

We reserve the right to update pricing at any time without prior notice. Price changes will not affect orders already confirmed.

 

Payment

We accept the following payment methods: [list methods]. All transactions are processed securely through third-party payment providers. MULTIPLY does not store payment card details.

 

Shipping & Delivery

We aim to dispatch orders within 1–2 business days. Estimated delivery timelines are provided as a guide and are not guaranteed. MULTIPLY is not responsible for delays caused by carriers, customs processing, or circumstances beyond our control.

For international orders, the recipient is responsible for any applicable customs duties or import taxes.

 

Returns & Refunds

We want you to be satisfied with your purchase. If you are not happy with your order, please contact us within [X] days of receiving your products at support@multiplyhair.com.

To be eligible for a return, items must be unused, in their original packaging, and accompanied by proof of purchase. We do not accept returns on opened or used products unless they are faulty or damaged upon arrival.

Refunds will be issued to the original payment method within [X] business days of receiving the returned item.

 

Intellectual Property

All content on the Site — including text, images, logos, product names, and design — is the property of MULTIPLY and protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

 

User Conduct

By using our Site, you agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Site
• Submit false or misleading information
• Engage in any conduct that disrupts or interferes with the Site's operation

 

Limitation of Liability

To the fullest extent permitted by law, MULTIPLY shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Site. Our liability in any circumstance is limited to the value of the order in question.

 

Third-Party Links

Our Site may contain links to third-party websites. These are provided for convenience only. MULTIPLY has no control over their content and accepts no responsibility for them.

 

Changes to These Terms

We may update these Terms & Conditions at any time. The revised version will be posted on this page with an updated date. Continued use of the Site following any changes constitutes your acceptance of the updated terms.

 

Governing Law

These terms are governed by the laws of [jurisdiction]. Any disputes shall be subject to the exclusive jurisdiction of the courts of [jurisdiction].

 

For any questions regarding these terms: support@multiplyhair.com